Delivery Information

Boxed chairs (unless otherwise stated) are dispatched free of charge directly from the manufacturer and usually arrive in 1-2 working days (Dams) and 3-5 working days (Dynamic).

Please note chairs (unless otherwise stated) are delivered boxed and require self-assembly. We offer a built & bagged service for boxed chairs, the cost of this is £20.00 + VAT per chair (inc delivery). 

Office furniture unless otherwise stated is delivered flat-packed and will require self-assembly. Office furniture delivery is free of charge to UK Mainland addresses - Economy (3-5 working days) or £50.00 for Express (24-48 hours Mon-Fri). Please note our shipping lead times apply to weekdays only, all orders placed on Saturday/Sunday will be processed on Monday.

All of our furniture deliveries are pre-booked with our customers directly, this is to ensure failed deliveries are avoided as external couriers charge for such circumstances. We require an up-to-date contact number as we cannot be held responsible for delivery delays if our Transport team are unable to contact you.

Please note that Pre-Order items have expected due dates which we can provide on request. These dates can and do change due to production delays/staff absences at manufacturing companies, more so due to Covid-19 and Brexit. We can usually advise whether stock is confirmed or estimated, please contact us to discuss this. Orders that are made which include Pre-Order items are dispatched once all items are available, we can split items off orders and send them once ready but there may be an extra delivery charge for this service.

Any item that is out of stock when ordered will be placed on backorder, you will be notified by e-mail of the expected delivery date. Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified. If the delivery date is unacceptable please respond to our e-mail and we will cancel the order and refund your payment.

Please be aware the furniture delivery costs listed applies to Mainland UK postcodes only. If you require furniture delivered to the Scottish Highlands/Northern Ireland please contact us prior to ordering for a quote. We do offer a full UK delivery and installation service, please contact us for a quote.

Please be aware new furniture delivery is Monday-Friday and covers delivery only (curbside if palletized). If you require installation, including a room of choice placement please contact us for a quote.

Please note, furniture deliveries will have a pre-arranged delivery day, should this delivery fail due no-one being available, re-attempts will be at the courier’s discretion and they may return the items to us following the first failed delivery